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	<title>Comments on: Improving Customer Service</title>
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		<title>By: Skip Kanester</title>
		<link>http://www.netwidemedia.net/business/improving-customer-service-20.html/comment-page-1#comment-324</link>
		<dc:creator>Skip Kanester</dc:creator>
		<pubDate>Mon, 14 Apr 2008 23:57:23 +0000</pubDate>
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		<description>Greg,
I just happened upon your site and I now have it bookmarked. Great site, great post. Being a business owner, one of my major issues is the horrible decline in customer service. It seems to be a thing of the past. It&#039;s a shame because good customer service should only require two things:
1. Common sense
2. Common courtesy
Sadly, those are in short supply and I think you make a great point that we all need to incorporate-
Stop dealing with companies or individuals that give poor customer service and make sure we give let those folks know who DO provide good service that we will be back and will recommend them to others.</description>
		<content:encoded><![CDATA[<p>Greg,<br />
I just happened upon your site and I now have it bookmarked. Great site, great post. Being a business owner, one of my major issues is the horrible decline in customer service. It seems to be a thing of the past. It&#8217;s a shame because good customer service should only require two things:<br />
1. Common sense<br />
2. Common courtesy<br />
Sadly, those are in short supply and I think you make a great point that we all need to incorporate-<br />
Stop dealing with companies or individuals that give poor customer service and make sure we give let those folks know who DO provide good service that we will be back and will recommend them to others.</p>
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